SOCIAL MEDIA MARKETING
Building A social ecosystems that connect brands and people through shared interactions.
TOP SOCIAL MEDIA MARKETING AGENCY
Our team of social media experts customizes a strategy tailored to your company. Offering full-service social media management and advertising, we manage and monitor your corporate accounts to deliver measurable results. Successful social media campaigns require constant trend analysis, relationship building with influencers, daily interactions with audiences, compelling content creation, and continued strategy development. Recognized as a top digital agency in 2013, 2014, 2015, 2016, 2017 and 2018 by The Business Journal, we take pride in delivering high-converting social media content and campaigns that align with your brand vision and goals.
WHY SOCIAL MEDIA
Social media advertising allows you to reach your maximum audience possible by targeting by behavior, gender, language, location, age, and interests, among others. No more paying for people who aren’t relevant. No more guessing, or slapping up a billboard and hoping the right people see it. We are amazing at generating leads and we use social media to achieve this. Facebook Advertising Twitter Advertising Instagram Advertising Pinterest Advertising Linkedin Advertising Social Media Remarketing
SOCIAL CAMPAIGN DEVELOPMENT
Rich brand experiences drive consumer engagement. Our objective-driven social media strategies are fueled by data collected from nearly of decade of social media marketing and campaign expertise. Through the integration of owned, earned, and paid channels, we deliver real measurable business and marketing results.
SOCIAL LISTENING AND ENGAGEMENT
Establish a listening and engagement approach that extracts customer insights, analyzes competitor conversations, and builds one-to-one consumer communications that fuel desirable brand actions and support consumer needs.
CONTENT DEVELOPMENT & PRODUCTION
The best way to tell your story is in your own words. Amplify your brand message with professional content production and development from the Chatter Buzz team. Create story-driven copy, video and VR content based on social insights and analysis. We specialize in standard short and long-form videos, video snippets for social and IGTV, and cinemographs to boost content engagement and variety. Our in-house photographers and videographers are available to capture images and video for use in improved digital asset build out.
COMMUNITY PLANNING & CHANNEL MANAGEMENT
Not all social channels are created equal. But your brand’s social media success depends on identifying which ones are most important for your audience. We support you in building sustainable social communities and manage conversations across all owned channels to create long-term value. Our comprehensive social media strategy based on data helps you implement social tactics that target your audiences where they are.
Gain a better understanding of the best influencers for your brand and how to craft content and stories that will lead to higher ROI for you. We create organic and media-driven influencer and advocate marketing programs, establishing authentic relationships to drive awareness, loyalty, and content creation.
SOCIAL ANALYTICS AND REPORTING
We continually measure content performance and conversation across the digital ecosystem. This data provides real-time insights to help us optimize KPI’s in relation to business objectives. We capture this analysis in daily, weekly, monthly, and campaign reporting that provides insights to fuel future marketing activities.
SOCIAL MEDIA FAQ's
Can you manage more than one account for us?
Yes we can. We have different pricing based on the number of accounts you want us to manage and the engagement level/goals you would like to achieve. Contact us today to learn about our pricing model.
What distinguishes you from your competitors?
Unlike other agencies who claims they're also experts, our team truly cares about the success of our clients and we have a track record to show it. In fact, we care so much that we evaluate our performance based on KPI goals that we set in the beginning of our engagement. In addition, we have a well-articulated and defined process that really helps us succeed.
Do I need to be on every social media channel for total exposure?
Not every social network is right for every business. Each network has a different set of users. For example, while Facebook users are 60 percent female, almost 80 percent of Pinterest users are women who are more likely to have higher education and income levels. We strategically choose platforms based on your target audience and goals.
We use social media for recruiting and not necessarily to garner leads and sales. Can you still help us with that?
Of course, we can and we have an amazing case study to show you our expertise and successes.
What is your process for social content development?
We have our own proven social content development process and approvals that have efficiently worked for us and our clients. We have a content strategy in place to find the type of content that your target audience likes the most, and then spread it out -- either organically or through paid promotion. Brands should stay away from agencies that go by gut feeling, thinking humor is appropriate for every client or promise to create a viral sensation on social media.
What is your process for reporting?
Chatter Buzz holds a high standard when it comes to communicating updates, both positive and negative, to the brand on a regular basis. Depending on your account level, we provide weekly , bi-weekly or monthly reports.
We are a franchise brand with more than 30+ locations. We would like to have individual local pages per location to maximize results. Can you assist on this?
We absolutely can. You can engage us to set up all the individual pages; or only develop your strategy; or manage everything from start to finish -- plus, providing you with ongoing postings and engagements. We have an expert staff that can assist you on this so you can focus on your business.
How do you measure success?
We measure our success based on your expectations and/or industry standards. We monitor standard metrics such as engagement, click-through-rate, web traffic, organic reach, paid reach, and conversions (leads or sales) on a daily and weekly basis. One of the benefits of social media is that strategies can be adjusted in real time based on the data being collected. As we both learn more about the target audiences and new technological options, goals can evolve as well. While there is no “right” answer for how to define success, having a clearly vocalized goal can create a focus on accountability for the agency partner.